First-line Supervisors of Retail Sales Workers directly supervise and coordinate activities of retail sales workers in an establishment or department. Their duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory Their duties.
Webforms
Print Occupation
- First-Line Supervisors of Retail Sales Workers
Marketing
What do they typically do
- Teach staff how to handle difficult and complicated sales
- Provide customer service by greeting and assisting customers and by responding to their questions and complaints
- Enforce safety, health, and security rules
- Inventory stock and reorder when inventory drops to a specified level
- Assign employees to specific duties
- Monitor sales activities to make sure that customers receive satisfactory service and quality goods
- Hire, train, and evaluate personnel, promoting or firing workers when appropriate
- Direct and supervise employees who take inventory, reconcile cash receipts, or provide services for customers
Number of Jobs
Average Annual
Job Growth +0.1%
Job Openings 5,077
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
NC Workforce Credentials
Private Training Programs
51008
51544
Change 536